TERMS & CONDITIONS
Peru Sightseeing is a service trade mark registered in the name of the company Laos & Asociados SRL, stablished in the city of Lima, Peru, with RUC number 20467225821. Peru Sightseeing makes every effort to serve our customers better. The company will not be responsible for cancellations or delays caused by adverse weather conditions, strikes, attacks, war, earthquakes or natural disasters.
Changes to Reservations Policy
Any changes made to a reservation one or more
days prior to departure will be subject to availability and confirmation. Fare
difference, additional fees and charges imposed by the carrier or operator may
apply.
Cancellation Policy
If a reservation has to be cancelled,
customers will be charged a fee depending on how far from the departure date
the cancellation takes place.
- 7 or more days prior to
departure -10% of total purchase amount
- 6-4 days prior to
departure -15% of total purchase amount
- 3-1 days prior to
departure -20% of total purchase amount
- Day of departure -100% of
total purchase amount (no show)
Refund Policy
We can only grant refunds for tours and related services operated by Peru Sightseeing. Admission tickets, bus tickets, train tickets, airline tickets or any other services purchased by Peru Sightseeing in the name of our customers are not subject to refund in any case.
In case of medical emergencies your
application for refund must include detailed information and a medical
certificate signed by a licensed and practicing physician. Applications for refunds will be
answered and processed promptly. Any application for a refund must be made in
writing to info@perusightseeing.com. If you do not receive the reply in five
business days, call us to the following numbers: +51 987 256 203 +51 987 244 620
write us and we will contact you shortly
+51 954 855 588
(8am - 8pm Peru)
info@perusightseeing.com
READ OUR FREQUENTLY ASKED QUESTIONS SECTION